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Bamburgh Castle Inn staff become Northumberland Ambassadors

July 2016

Ready to  boost their customer's experiences of the county just in time for the peak summer season, staff from The Bamburgh Castle Inn have become Northumberland Ambassadors.

Staff from the inn received their title by undertaking ten ‘Know your Northumberland’ training courses. The courses provided businesses which come in contact with tourists with crucial area knowledge to enhance visitors’ stays, encourage them to spend more quality time in the county and hopefully make repeat trips.

The Know your Northumberland courses were organised by Northumberland County Council in partnership with Northumberland College who provided accredited qualifications. New courses have been added to the programme and will begin in the autumn.

An awards ceremony was held at Northumberland County Council to present the Northumberland Ambassadors with Northumberland College accredited certificates. 

The Northumberland Ambassadors will receive a logo for their website and a certificate acknowledging their achievement.  As well as a badge to proudly mark their status, the Northumberland Ambassadors will have the knowledge to inspire visitors staying within our county and celebrate Northumberland’s many assets.

Keith Liddell, chief executive officer of the Inn Collection Group which owns The Bamburgh Castle Inn said: “We were delighted to work with Northumberland County Council to support the ‘Know Your Northumberland’ initiative. We invested in staff from The Bamburgh Castle Inn at Seahouses  as well as our sister inns, The Lindisfarne Inn at Beal, and The Hog’s Head Inn at Alnwick to take part in the familiarisation trips. They found learning more about the world class attractions in Northumberland  fascinating and are already sharing their new-found knowledge of the county with visitors.”

“Our aim is to make sure visitors at our inns not only get the most out of their stay in Northumberland, but that they return and share their experiences with others.”

Northumberland County Councillor Val Tyler, cabinet member for arts, leisure and culture, said: “Congratulations to everyone who has taken part in the ‘Know your Northumberland’ programme. It is excellent to see that so many businesses involved in local tourism are welcoming our visitors to our county to enjoy our attractions and stay longer.”

 
Bamburgh Castle Inn English Tourism Week

MP Anne-Marie Trevelyan celebrates tourism with schoolchildren at The Bamburgh Castle Inn

March 2016

Berwick MP Anne-Marie Trevelyan joined more than 40 youngsters from Seahouses Middle School in a tourism showcase event hosted by award-winning pub, The Bamburgh Castle Inn, to mark English Tourism Week.

Mrs Trevelyan pulled a pint of the inn’s house ale, Hadrian & Border Brewery’s Farne Island Ale and spoke to pupils about the importance of tourism to the local economy – and revealed her own first jobs were working in a Post Office and a branch of McDonald’s. 

The Bamburgh Castle Inn, current holder of the North East Tourism Pub of the Year title, welcomed pupils from years seven and eight to learn about English Tourism Week and the quality and vibrancy of the inn’s visitor offer. 

Mrs Trevelyan said: “It was great to meet the pupils from Seahouses Middle School on Friday. Tourism is so important to our area, and it was great to hear from the pupils that so many are interested in careers in the industry. The Bamburgh Castle Inn, is a shining example of a fantastic success within the industry so it was a fitting venue!”

The Bamburgh Castle Inn general manager Nicola Austin said: “We enjoyed welcoming Mrs Trevelyan and the Seahouses Middle School children to the inn to find out more about what we do, how we do it, and how important our offer is to the local economy. 

“English Tourism Week was the perfect opportunity for us to invite them into the inn and to see first-hand the value tourism brings to our local economy. 

“Working in businesses serving the needs of the tourist economy will be the first taste of employment for many young people in Seahouses and the surrounding area, when they take on holiday jobs. But it can also lead to a fulfilling career with so many roles available and the opportunity for career progression, especially in businesses such as ours which is part of the larger Inn Collection Group.”

Pupils enjoyed a behind the scenes look in the inn’s newly refurbished bedrooms and dining areas, meeting members of the inn’s housekeeping and front-of-house teams as they learned about what goes into running an inn around the clock, from the food and accommodation to the importance of customer service and the variety of careers that are available in the tourism sector.

Youngsters also took part in a seafood demonstration with head chef David Barella who explained the importance of using local produce and how the kitchen produces home made food all day, from breakfast until 9pm.

The children finished their visit by taking part in a quiz about what they had learned at The Bamburgh Castle Inn and were set the challenge of designing a brochure for the inn and creating a new dish for the inns’ specials board. 

 

hotel accommodation award winning Northumberland Seahouses

Makeover for award-winning Bamburgh Castle Inn

March 2016

The award-winning Bamburgh Castle Inn at Seahouses has completed a major refurbishment paving the way for even better visitor facilities at the seaside inn and meet growing demand for more bedrooms.

Renowned for its fantastic panoramic views over the busy harbour at Seahouses, out to the Farne Islands and along the coast to its namesake Bamburgh Castle, The Bamburgh Castle Inn has added four new en-suite bedrooms that enjoy this amazing view. The inn’s dining areas, which are popular with both visitors and locals, have also been given a complete new look for 2016.

The Inn, which is the current gold-award winning North East Tourism Pub of the Year, now has a total of 33 rooms over three floors offering single, double, twin, family and fully accessible accommodation on this beautiful part of the Northumberland coast.

The Bamburgh Castle Inn general manager, Nicola Austin, said: “We have what has to be one of the best views on the whole of the North East coast. We consistently achieve 100% occupancy and this, coupled with a high demand for our premium sea view rooms, led about the decision to transform less-used space into four stunning new en-suite bedrooms.”

The Bamburgh Castle Inn serves food to residents and visitors from breakfast time through to 9pm at night and features home-cooked meals based on local and seasonal ingredients, with daily specials. The Sunday carvery, with a choice of meats, vegetables and towering Yorkshire puddings, is also hugely popular.

As part of the major investment by the parent company, hospitality and leisure operators The Inn Collection Group, the dining areas – many of which enjoy the same sea knock-out views as the inn’s new bedrooms – have been refurbished to provide an even more comfortable and enjoyable experience, whether you are popping in for morning coffee, lunch or a celebratory meal.

Nicola said: “After winning the North East Tourism Pub of the Year award, we’re not resting on our laurels and we’re determined to keep improving to offer the very best to our customers.

“Whether you’re a regular guest, a new visitor or live locally, we look forward to welcoming you to enjoy the new-look Bamburgh Castle Inn.”

Bamburgh Castle gets the Cocktails Inn

March 2016

Visitors to The Bamburgh Castle Inn may find themselves a little shaken or even stirred by the new cocktails on offer at the bar.

The inn has introduced a fabulous list of sophisticated and classic cocktails and mocktails to tempt the taste buds.

The Bamburgh Castle Inn general manager, Nicola Austin, said: “Cocktails have certainly been growing in popularity in recent years and we’ve been receiving more and more requests from customers to introduce them at The Bamburgh Castle Inn.

“Our team enjoyed training with a professional mixologist to make sure they know the secrets to mixing a great cocktail every time.”

The seven alcoholic cocktails on the menu cover a range of different spirits and flavours, whether you are looking for a sharp, refreshing drink or something sweet and dark.

They are: Haig Club, a mix of Haig Club single grain, apple soda and ginger bitters; Smirnoff Apple Bite, made from Smirnoff vodka, lemonade and apple juice; Smirnoff Sea Breeze, made from Smirnoff vodka, cranberry juice and grapefruit juice; Amaretto Cooler, Disaronno Amaretto mixed with orange juice and cranberry juice; Smirnoff Melonball, a mix of Smirnoff vodka, Midori melon liqueur and lemonade; Dark & Stormy made from Captain Morgan Original, ginger beer and lime juice; and Gordon’s Ginger Fizz, made from Gordon’s gin, ginger beer and bitters.

For those who aren’t drinking, there is also a choice of two mocktails – Sweet Sunrise, made from orange juice, pineapple juice and grenadine; and Cream Cola made from vanilla, cherry and Pepsi.

Both the cocktails and mocktails come in a choice of large or small servings.

Nicola said: “The Bamburgh Castle Inn’s bar is a great place for a celebration and the addition of the cocktail list to our wide range of wines, spirits, real ales and lagers, ciders and soft drinks, means you will be spoiled for choice.

“We spent a lot of time working on what we hope is the perfect cocktail list and we’d love to hear which ones are people’s favourites.”